The behaviorally-configured registry the initiative would install: it ranks overdue patients by an explainable non-completion risk, recommends the next-best action, and tracks completion, cost, and the equity gap. Work the reds first — mark one complete and watch the numbers move.
The score is decomposable — every point traces to a driver (a SHAP-style contribution breakdown). In production the additive score is replaced by a trained model (logistic regression → gradient boosting) with the same explainability.
Not just "who is high-risk," but which action most changes completion for this person — an uplift / contextual-bandit policy over channel and message.
Ingest overdue panels and results via Bulk FHIR / SMART-on-FHIR; write actions back as FHIR Communication / Task resources. Phase 1 runs on a flat export; deep write-back is Phase 2.
The equity gap is a first-class metric, tracked so automation never widens disparities for patients with unstable contact or low portal access.
| Patient | Lang | ZIP | Payer | Barriers | Risk | Status |
|---|